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Verafin is a cutting-edge software company, focused on delivering next generation fraud and money laundering solutions to financial institutions across North America. Our rapid growth and continuing success mean we have an opening for an experienced
to join our team in St. John’s, NL. The responsibilities for this role are writing, editing, and developing documentation in multiple formats and mediums.
We are fighting financial crime – one happy customer at a time!
Duties & Responsibilities
Researches, plans, and develops materials that explain our software products in various formats and mediums
Updates and enhances existing materials based on internal requirements and customer feedback
Collaborates with cross-functional teams to identity user needs
Works with subject matter experts and performs independent research to fully understand the subject matter
Reviews and edits customer-facing materials
Experience developing professional technical documentation, including data documentation in a technical or scientific setting
Experience in document management and control
University degree or college diploma in technical writing or related experience
Exceptional written and verbal communication skills, proven by experience with complex documentation with shifting deadlines; ability to communicate well through multiple channels
Ability to work independently on multiple projects with minimal supervision
Adaptable to changing requirements, scope, and schedules
Strong organizational and time management skills required to effectively manage multiple priorities
Deep knowledge of MS Office Suite and experience in other document creation, editing, spreadsheet, presentation software
Experience with query languages, such as SQL
Verafin provides Industry and on-the-job training for all roles.
We place a high value on building a diverse team. Candidates of all backgrounds are encouraged to apply.
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