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Technical Writer

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Verafin is a cutting-edge software company, focused on delivering next generation fraud and money laundering solutions to financial institutions across North America. Our rapid growth and continuing success mean we have an opening for an experienced Technical Writer to join our team in St. John’s, NL. The responsibilities for this role are writing, editing, and developing documentation in multiple formats and mediums.
 
We are fighting financial crime – one happy customer at a time!

Duties & Responsibilities 
  • Researches, plans, and develops materials that explain our software products in various formats and mediums
  • Updates and enhances existing materials based on internal requirements and customer feedback
  • Collaborates with cross-functional teams to identity user needs
  • Works with subject matter experts and performs independent research to fully understand the subject matter
  • Reviews and edits customer-facing materials
 
Qualifications 
  • Experience developing professional technical documentation, including data documentation in a technical or scientific setting
  • Experience in document management and control
  • University degree or college diploma in technical writing or related experience
  • Exceptional written and verbal communication skills, proven by experience with complex documentation with shifting deadlines; ability to communicate well through multiple channels
  • Ability to work independently on multiple projects with minimal supervision
  • Adaptable to changing requirements, scope, and schedules
  • Strong organizational and time management skills required to effectively manage multiple priorities
  • Deep knowledge of MS Office Suite and experience in other document creation, editing, spreadsheet, presentation software
  • Experience with query languages, such as SQL

Verafin provides Industry and on-the-job training for all roles. 

​We place a high value on building a diverse team. Candidates of all backgrounds are encouraged to apply.

 
 

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  • Maximum file size 10MB
  • Must be in PDF format (how to convert to PDF: Windows | Mac)